About


Familybudgetstore

FAQ


  • Where is the store based?

    Shenzhen, China

  • Do you accept orders placed outside of the US?

    We sure do!

  • How long will it take to receive my order?

    Shipping Info
    Occasionally depending where in the world you are there may be an extra cost on top for shipping to you. This is not our choice, this is dependent on the available shipping options for your location.
    We use a few different methods for shipping because not all companies do the same prices or services, so we hunt out the best provider we can e.g. CNE, ePacket, Yun Express, EMS, various countries post office parcel post.
    We source our products from all over the world so unfortunately there is no hard & fast rule or provider.
    Please always Contact Us prior to confirming your order so we can work out the best(cheapest and fastest) method for your budget and give you a 100% final price prior to finalising your order.
    We want to be clear & up front with you about your total cost so there is no surprises for you.
    Also there would be (on many but not all items) a premium shipping option as well if you are in a hurry & want to pay some extra for quicker delivery, so again Contact Us if you would like a premium option for your order.

  • What is Storenvy?

    This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

  • How do I pay for my order? Is it secure?

    The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.